Mostbet Privacy Policy – Bangladesh Edition

Why We Collect Your Information

At Mostbet Bangladesh, we collect your personal data for several important reasons that ensure your experience is safe, smooth, and enjoyable. Our main purposes include:

• Provide reliable access to our website and services – Your data allows us to deliver a fast and reliable connection, making sure all features of the platform run without interruption.
• Verify your identity and maintain account security – To protect you from unauthorized access, identity theft, or fake accounts, we verify your details carefully and keep your profile secure.
• Process payments and withdrawals – We use your financial information to ensure quick deposits, safe withdrawals, and error-free transactions, so you can focus on enjoying the games.
• Prevent fraud and ensure fair gaming – Data monitoring helps us detect suspicious activity, prevent cheating, and create a responsible gaming environment for all players.
• Improve services and personalize your experience – By analyzing usage patterns, we can enhance our platform, fix technical issues, and offer game suggestions or promotions tailored to your interests.
• Comply with legal and regulatory requirements – As a licensed platform, we are required to follow Bangladeshi and international laws such as KYC (Know Your Customer) and AML (Anti-Money Laundering) rules.

What Data We Collect

The information we collect depends on how you use the Mostbet platform. This data helps us serve you better and keep the platform secure. The main categories are:

• Technical data: Information about your browser, device type, operating system, IP address, and connection details. This helps us optimize the website for smooth performance.
• Gameplay data: Records of your bets, deposits, winnings, bonuses, and game sessions. This information ensures accurate tracking of your activity and helps us provide fair play.
• Registration details: Personal details such as your full name, date of birth, physical address, phone number, and email address, which are necessary for account creation and communication.
• Government-issued ID: Documents like national ID, passport, or driver’s license may be requested for verification purposes, ensuring compliance with security and age restrictions.
• Payment details: Bank account information, debit/credit card numbers, and other payment data are needed for secure transactions and withdrawals.
• Voluntary information: Any details you share with us through customer support, email, or in-game chat, including feedback or complaints.
• Social media data: If you sign in using platforms like Facebook, we may access your name, profile picture, and basic information made available on your account.
• Third-party sources: Data received from external partners, such as credit checks, fraud prevention agencies, or identity verification services, which help us maintain a trustworthy environment.

Cookies and Tracking Technologies

To make your experience on Mostbet Bangladesh smoother, we use cookies and similar tracking technologies. These small tools store useful information on your device, helping us provide a more personalized and reliable service. Cookies allow us to remember your preferences, improve website performance, and display promotions that matter to you.

The main types of cookies we use include:

• Essential cookies: These are required for the website to function properly, such as logging in securely and protecting your account from misuse.
• Functionality cookies: These save your preferences, like your chosen language, so you don’t have to set them every time you visit.
• Performance cookies: These track how you use our website, such as time spent on pages, clicks, and errors. The data helps us fix problems and improve overall performance.
• Marketing cookies: These cookies are used to show you relevant advertisements and special offers, ensuring that the promotions you see are aligned with your interests.
• Social media cookies: These allow you to share content easily through platforms like Facebook, Instagram, or Twitter.

You can control or disable cookies in your browser settings at any time. However, please note that some features of the website may not work properly if cookies are turned off.

Legal Basis for Data Processing

At Mostbet Bangladesh, we respect your privacy and follow strict rules when handling your personal data. The way we process your information is always supported by a valid legal basis. These include:

• Contract needs – We require certain data to create and manage your account, process deposits or withdrawals, and provide betting or gaming services. Without this information, we cannot deliver our services properly.
• Legal obligations – As a licensed platform, we must follow anti-money laundering (AML), know-your-customer (KYC), and other gambling regulations. These laws require us to verify identities, monitor transactions, and keep certain records.
• Legitimate interests – We sometimes process your data to protect our platform, prevent fraud, ensure responsible gaming, and improve our services. These steps are necessary for a safe and fair environment and do not harm your rights or freedoms.
• Consent – In some cases, we may ask for your permission, such as sending promotional messages, special offers, or marketing campaigns. You always have the right to withdraw your consent at any time.

Data Sharing

We treat your personal information with care, but in order to operate legally and securely, we may need to share it with trusted parties. These include:

• Group companies and affiliates – Other companies within the Mostbet group that help us provide services and improve our platform.
• Payment providers and banks – For secure deposits, withdrawals, and transaction processing.
• Identity verification and fraud prevention services – To confirm user identities and protect against fraud or illegal activities.
• Marketing partners (with your consent) – External partners may use your information to provide tailored promotions or campaigns.
• Regulatory bodies and legal authorities – When required by law, such as government agencies, tax authorities, or gambling regulators.

Your data may sometimes be transferred to countries outside Bangladesh. In such cases, we ensure strong safeguards are in place, such as data protection agreements, so that your information remains secure and confidential.

Data Retention

We keep your personal information only for as long as it is necessary to fulfill our contractual, regulatory, or legal responsibilities. For example, data may be stored to comply with gambling, financial, or tax regulations.

Once the data is no longer required, it will be securely deleted or anonymized. This means your personal information will not be kept for longer than necessary, unless it is needed to resolve disputes, protect against fraud, or comply with mandatory legal requirements.

Data Security

Mostbet Bangladesh takes strong measures to protect your information against unauthorized access, misuse, or loss. We use a combination of advanced technologies and strict internal procedures, including:

• Encrypted communications – Sensitive information like payment details is transmitted using secure encryption methods.
• Firewalls and intrusion detection systems – These protect our systems from cyberattacks and unauthorized access.
• Regular security audits – Internal and external audits are performed to test and strengthen our defenses.
• Authentication and access controls – Only authorized staff with specific responsibilities can access your personal data.

While we do everything possible to keep your information safe, please remember that no system is completely immune from risks. However, we continuously monitor and update our protections to ensure maximum security.

Your Rights

As a registered user of Mostbet Bangladesh, you have certain rights under data protection laws. These include the ability to:

• Access your personal information – You may request a copy of the personal data we hold about you.
• Request corrections or updates – If any of your information is outdated or incorrect, you can ask us to update it.
• Request deletion – Where legally possible, you may ask us to delete your personal information. Some data may need to be retained to meet legal obligations.
• Limit or stop processing – You can ask us to restrict certain uses of your data, such as limiting marketing activities.
• Withdraw consent – If you previously agreed to receive promotional offers or marketing, you may withdraw your consent at any time.

To exercise any of these rights, simply contact our support team through the official channels provided on our website. We will respond as quickly as possible, always in accordance with applicable laws and regulations.

Protection of Minors

Mostbet Bangladesh takes the protection of minors very seriously. Our services are strictly limited to individuals who are 18 years of age or older, or those who have reached the legal age of consent for online gaming in their jurisdiction (whichever is higher).

If at any time we discover that a person under the legal age has registered, accessed our services, or shared personal details with us, we will take immediate action. This includes:

• Closing the account permanently.
• Deleting all personal information provided.
• Blocking further access to our services.

We strongly encourage parents and guardians to monitor internet use to prevent minors from attempting to access gaming platforms. If you believe a minor has registered on Mostbet, please notify our support team right away so we can act quickly.

Updates to This Policy

To keep our Privacy Policy accurate and transparent, we may make updates from time to time. These updates may happen when:

• We introduce new services or features.
• Legal and regulatory requirements change.
• We adopt new technologies or improve security measures.
• Our data processing practices are modified.

Whenever a major update occurs, we will clearly publish the revised Privacy Policy on our official website. In cases of significant changes, we may also notify users directly through email or account messages.